Booking Terms and Conditions

IRELAND – TERMS & CONDITIONS

Booking:
Booking form and payment in full are required to confirm booking.
Payment methods – Credit/Laser Card, Cheque/Draft/Postal Order or EFT (credit card subject to 2.5% fee)

Cancellation:
Full refund applies if cancellation is received and acknowledged more than 20 weeks prior to event.
Desposits will no tbe refunded for cancellations received within 20 weeks.

For bookings made where flights have to be paid for in advance, the flight cost is non- refundable once paid

Where we cancel the event you will be offered an alternative date/event and where this isn’t possible a full refund will be provided.

WORLDWIDE – TERMS & CONDITIONS

Please read the terms as set out below that form the basis of our contract with Pat Falvey’s Irish & Worldwide Adventures Ltd. On booking, you are confirming you have read and agreed to the booking conditions.

Booking:

The booking form must be completed and signed by each individual travelling (under 18’s also require parent/guardian consent) and returned to us along with a copy of passport, deposit as set out in trip itinerary & to follow, a copy of travel insurance.

On receipt of booking application, we will confirm availability and it’s not until such confirmation of you booking occurs that a contract exists between you and Pat Falvey’s Irish & Worldwide Adventures Ltd. The same terms apply for online bookings.

Confirmation will be followed by invoice.

Deposit:

A deposit of €500 per person is required on booking. The balance is due 12 weeks prior to departure (bookings made within the 12 week period require imnmediate payment of full amount). For bookings made where a flight needs to be instantly purchased, this full flight fee can be used a deposit

If, unless agreed in writing, the balance inclusive of any additional charges if applicable, is not received by this date the booking will be treated as a cancellation and the deposit plus any cancellation charges applicable as set out below will be retained/due.

Price:

The given cost covers the organising and planning of the trip and logistics and arrangements as specified in each individual itinerary.

You are responsible for all arrangements outside of those noted as inclusions. i.e. gear, insurance and any other expenses noted as excluded in price section of trip itinerary.

The price of your trip is confirmed once a booking has been accepted and a change can only occur in the event of a change in our transportation costs or taxes/fees.

A surcharge will be payable only if the amount exceeds 2% of total trip cost. If a surcharge applies an invoice will be issued noting any additional cost and you will have 14 days from date of invoice to cancel booking (cancellation charges as set out below will apply). If we do not hear from you withing this period we will assume that the surcharge will be paid on the date the balance on trip cost is due. A refund will apply if there is a decrease in our costs exceeding 2% of the total trip cost. No surcharge will be applied within 8 weeks of departure date nor will a refund be payable within this period.

Passport & Visa:

It is your own responsibility to ensure you are in possession of all necessary travel and health documents required for your trip. Requirements may change from time to time and you must make yourself aware of these in good time before departure.

We cannot accept liability if you are refused entry at any point in the trip due to your failure to carry the required documents. You will also be  responsible for reimbursing us for any fines/charges imposed on us as a result of same.

If you are not an Irish citizen  or hold a non-Irish passport you must check passport & visa requirements with the embassy or consulate of the country(ies) to or through which you are intending to travel.

Travel Insurance:

You are responsible for ensuring you have adequate and appropriate travel insurance that will cover adventure activities such as trekking at altitude. You must ensure the cover you buy is suitable for your needs. You will need to be aware of the terms & conditions of your policy and bring a copy of same on your trip.

Travelling against DFA advice may affect the validity of your insurance.

You are also advised that it’s important to have insurance which will cover cancellation costs from booking date as well as medical expenses (including evacuation and repatriation). It is also advised that you ensure you have appropriate insurance to protect your personal belongings.

The Department of Foreign Affairs publishes regularly updated travel information on It’s website which you are recommended to consult before booking and in good time before departure. http://www.dfa.ie/home/index.aspx?id=275

Health:

Unless informed otherwise at time of booking we will assume that you are in good health, physically able for the trip, aware of the challenges and not aware of any reason why you may not be able to complete the trip or may be likely to suffer illness or injury either before or during same.

We reserve the right to cancel your booking at any time before or during the trip if we discover you have not informed us of any of the above. In this situation cancellation charges as shown below will apply and we will not be responsible for any expenses incurred.

For EU/EEA trips you will need an EHIC which is available from http://www.ehic.ie.

It is your own responsibility to be aware of recommended vaccinations and health precautions well in advance of departure.

For more information please contact your own GP or go to http://www.irishhealth.com/calc/travel01.html

Itinerary:

While we will adhere to the proposed itinerary where possible it may be necessary to make changes at short notice as a result of circumstances outside of our control. Where extra costs may occur these will be borne by mutual agreement between us.

Changes to your trip:

We don’t charge amendment fees for making changes to your trip and will only pass on any extra costs/charges we incur as a result of these changes.

We reserve the right to make changes to and correct errors in advertised and confirmed details and also cancel confirmed bookings.

-Because some of our trips may require a minimum number of participants we are entitled to cancel the trip if this number has not been reached. We will notify you of cancellation for this reason no less than 8 weeks before departure and sooner where possible

-Occasionally we may have to make a significant change to your trip for reasons beyond our control and we will inform you of a change or cancellation as soon as possible.

-We also reserve the right to cancel as a result of your failure to comply with any requirement of these booking conditions and cancellation charges as shown below will apply.

-We may have to change or terminate your trip after departure because of “force majeure”. This is extremely unlikely but if the situation occurs we regret that we will be unable to give refunds (unless we receive same from our suppliers) or pay any expenses incurred.

**Force Majeure – an extraordinary event or circumstance beyond the control of both parties such as a war, strike, riot, crime or an “act of god” such as a hurricane, flooding, earthquake, volcanic eruption etc.

Cancellation:

We must be notified as soon as possible of any cancellations in writing. Your notice of cancellation will only be effective when acknowledged by us.

CANCELLATION CHARGE PER PERSON (% of Total cost)

More than 20 weeks - Full refund

20 to 8 weeks - Deposit is forfeit

8 to 4 weeks - 75%

2 weeks to date of departure or later - 100%

 

You may be able to claim these charges from your travel insurance, depending on the reason for cancellation (less any excess due). You are responsible for making this claim to your insurance company. If your cancellation affects the price of a group booking we will recalculate and invoice you accordingly.


Alternatively you may transfer your place to someone else provided we are informed more than 14 days before departure. All costs & charges incurred by us or by any of our suppliers for same and any outstanding balance due must be paid before the place can be transferred.

Local agents/Suppliers:

Suppliers and local agents, including transport operators provide their services in accordance with their own terms and conditions.

Special Requests:

Please inform us of any special requests prior to booking. While these will be subject to availability we will endeavour to meet or arrange for our suppliers to meet them where possible. Unless these are specifically confirmed in writing they cannot be guaranteed.

Website:

The information on our website and in other printed materials is correct at the time of publication to the best of our knowledge. Errors may occur from time to time and therefore you are advised to check all details of your trip at the time of booking.

Liability:

In providing arrangements as agreed in our contract with you, we take every step possible to ensure the best services. If you feel otherwise you must demonstrate how this was not the case. The company will only exercise responsibility towards agents/suppliers for periods within which they were carrying out duties asked of them by Pat Falvey’s Irish & Worldwide Adventures.

Responsibility will not be taken for injury, death, loss, damage, expense, cost or any claim whatsoever that results from your, or any independent parties acts and/or omissions, or by “force majeure” or by the information you provided on booking being false.

Any additional services provided throughout trip that was not contractually agreed with us

Our agents worldwide, while reputable, experienced and hold the confidence of Pat Falvey’s Irish & Worldwide Adventures Ltd to provide excellent services are totally separate legal entities, operate entirely independently of Pat Falvey’s Irish & Worldwide Adventures Ltd and have their own terms and conditions.

Any complaint about services provided will be viewed within the laws and regulations of the country you were visiting and your contract of arrangements with Pat Falvey’s Irish & Worldwide Adventures.

Delay:

The airline with which you are travelling may be required to compensate or refund flight cost, depending on their individual terms and conditions. Unfortunately we cannot accept any liability towards delays as such caused and you must deal with the airline or other appropriate transport service through your insurance if applicable.

Complaints:

In the unlikely event that you wish to make a complaint you must immediately inform your tour guide or our local agent.

If the complaint cannot be resolved to your satisfaction while on the trip you must contact us in writing within 28 days of the end of the trip in order to make an official complaint.

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