PAT FALVEY CORPORATE AND PERSONAL DEVELOPMENT TERMS & CONDITIONS 

 

Please read the terms as set out below that form the basis of our contract with Pat Falvey’s Irish & Worldwide Adventures Ltd. On booking, you are confirming you have read and agreed to the booking conditions.

 

  • Booking

  • Deposit

  • Price

  • Cancellation

  • Agents/Suppliers

  • Requests

  • Website

  • Liability

  • Complaints

Booking:

To book and event please call the office or email us

Deposit:

A deposit may be required on booking. The balance is due as per agreed.

 

Price:

The given cost covers the organising, planning and provding the corporate or personal development event.

You are responsible for all arrangements outside of those noted.

The price of your booking is confirmed once a booking has been accepted and a change can only occur in the event of a change in our costs or taxes/fees.

A surcharge will be payable only if the amount exceeds 2% of total cost. If a surcharge applies, an invoice will be issued noting any additional cost and you will have 14 days from date of invoice to cancel the booking (cancellation charges as set out below will apply). If we do not hear from you withing this period we will assume that the surcharge will be paid on the date the balance is due. No surcharge will be applied within 2 weeks of the booking date.

Cancellation:

We must be notified as soon as possible of any cancellations in writing. Your notice of cancellation will only be effective when acknowledged by us.

CANCELLATION CHARGE

More than 20 weeks - Full refund
20 to 8 weeks - Deposit is forfeited
8 to 4 weeks - 75%
2 weeks to or later - 100%

Where we cancel the event you will be offered an alternative date/event and where this isn’t possible a full refund will be provided.

Local Agents/Suppliers:

Suppliers and local agents, including transport operators provide their services in accordance with their own terms and conditions.

Special Requests:

Please inform us of any special requests prior to booking. While these will be subject to availability we will endeavour to meet  them where possible. Unless these are specifically confirmed in writing they cannot be guaranteed.

Website:

The information on our website and in other printed materials is correct at the time of publication to the best of our knowledge. Errors may occur from time to time and therefore you are advised to check all details of your booking.

Liability:

In providing arrangements as agreed in our contract with you, we take every step possible to ensure the best services. If you feel otherwise you must demonstrate how this was not the case. The company will only exercise responsibility towards agents/suppliers for periods within which they were carrying out duties asked of them by Pat Falvey’s Irish & Worldwide Adventures.

Responsibility will not be taken for injury, death, loss, damage, expense, cost or any claim whatsoever that results from your, or any independent parties acts and/or omissions, or by “force majeure” or by the information you provided on booking being false.

Any complaint about services provided will be viewed within the laws and regulations of the country you were visiting and your contract of arrangements with Pat Falvey’s Irish & Worldwide Adventures.

Complaints:

In the unlikely event that you wish to make a complaint you must immediately inform your tour guide or our local agent.

If the complaint cannot be resolved to your satisfaction while on the trip, you must contact us in writing within 28 days of the end of the trip in order to make an official complaint.

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